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 FAQ

1. What is the minimum quantity of candy I can order if I want it customized? How much will it cost?

  
The minimum amount of customized candy we prepare is 4kg which translates into 100 small jars (40g. each – plastic jars) or 44 big jars (90g. each – glass jars). We would like to remind you that the candy we provide  is made entirely by hand and while this makes it very cool and special (and also fun and exciting to watch), it also means that there is a limit on how small an amount of candy we can work with and therefore the set minimum amount per order. Of course, all our standard retail candies which you can find on our website or at our shop can be ordered by the jar.

The cost per minimum order (100 small jars or 44 large jars) is NIS 900, while the costs of packaging and VAT are included in such price.

For more details please contact us by email at tomocandyisrael@gmail.com or by phone at +972 - 525468920.

2. How many candies are in each jar?

ToMo candy is made entirely by hand. So, by the time we (or you!) get through cooking, pouring, cooling, coloring, flavoring, kneading, and finally cutting up the candy, you can imagine that there's enough variation in the size of each piece of candy to make it hard to predict exactly how many pieces of deliciousness will fit into a small jar or a big jar. If you're a numbers person, or you're looking this up because you're looking at an empty jar and wondering how many candies you just ate, that would be about 15-20 pieces in a small jar and about 30-40 pieces in a big jar.

   

3. How much does it cost to hold a workshop at ToMo Candy in Ramat Gan? How much does it cost to have ToMo Candy come to my place or party venue? 

The cost for holding a 1.5 hour of candy making excitement at our workshop in Ramat Gan for up to 10 participants (and for a minimum of 3 participants) is NIS 130 per participant.

If ToMo Candy brings the candy party to your house or event we come, as explained, with everything from the candy man to the candy jars. The minimum cost for running a workshop at your place or party for up to 15 people for a duration of 1.5 hours is NIS 1500. For every additional participant (exceeding 15 participants), you will pay an additional amount of NIS 50 per additional participant. Suppose you have 4 participants (or 7,10,12,15) the cost will be NIS 1500. Suppose you have 16 participants, the cost will be NIS 1550 and so on.

 

 

4. Can anyone participate in your fun workshops?

 

Due to safety reasons and the fact that the candy making procedure involves dealing with extremely hot materials, unfortunately the minimum age for participation in our fun workshops is 6. Nevertheless, we would love for anyone under the age of 6 to come along and watch the action and taste our variety of candies, free of charge. We promise it will still be a lot of fun!

5. Is there an expiry date on the Candy?


Our candy is made up of natural ingredients so although it contains excellent natural preservatives, the nature of sugar is to turn into crystal and therefore, after approximately 3 months the candy will begin to crystallize and the colours will start to fade. The candy will still be good to eat however it won't be as delicious or as pretty. Of course, this process can be speeded up if the candy is not kept in proper, relatively cool, conditions. So, basically, yes. You could say that the expiry date of the candy is approximately 3 months.

6. Do you make deliveries of your delicious candy within Israel? How about overseas?
 

Yes. We can make deliveries within Israel no problem. Nevertheless, please take into consideration that while the price of candy will remain the same, the price of delivery may vary according to the place to which the delivery is requested. Of course, there is always the option of meeting us face to face at our store and collecting the order from there at no extra cost and we are always happy to discuss each order separately according to its special circumstances.

We will also be happy to deliver our products overseas to the destination of your choice.  Please take into consideration that the cost of courier fees will be added to the price of candy. For more information, please email us at tomocandyisrael@gmail.com or call  us on +972 – 525468920.

  

7. Does the candy you make contain Gluten? If I am vegan, can I still enjoy your delicious candy?


Our candy is gluten free and vegan friendly. Our unique candy is made materially out of natural ingredients which contain water, sugar and glucose and without any artificial additives or preservatives whatsoever. So, yes, whether you are vegan, vegetarian  or have issues with gluten, we would love for everyone, including you, to taste and enjoy our special products.

8. Does my choice of color limit the choice of flavor?


No. Any color can be mixed with any flavor. They are separate processes. Just remember that each batch of delicious candy will be a single flavor and color scheme choice.

9. If  I would like to hold a workshop at my place or at my event, what will I need to arrange?

In order to spark up the party and let the fun begin, we will need a place to set up our special candy making tables (two tables sized 120x60 each) which must be near a source of electricity (which includes at least two electricity sockets). In addition, and due to the delicate nature of our unique products, we must insist that the event which we attend or the place in which we run the work shop be indoors, preferably in a closed air-conditioned space. We are happy to further explain and discuss the above requirements and of course and we are open to discussions regarding each event and its unique circumstances separately.